Client launchpad

Connect your customer channels.

Complete each connection, then test one real message. Facebook, Instagram, WhatsApp, and eligible TikTok conversations will arrive in one Gabbi inbox.

Keep sign-ins private

Complete Meta, TikTok, and WhatsApp authorization yourself. This page never asks for passwords or verification codes.

Have ready

Gabbi CRM invitation email
Facebook profile managing business Page
Instagram Professional account linked to Page
WhatsApp phone and verification access
TikTok Business Account registration country
Second account or phone for message tests

01 ID

Sign in to Gabbi

Accept invitation and confirm correct sub-account.

Not started

Open your Gabbi CRM invitation email and create your password.
Sign in using a desktop browser. Select the Gabbi sub-account.
Confirm you can see Conversations, Contacts, and Settings.

Open CRM

Facebook and Instagram

Connect business Page and linked Instagram inbox.

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Confirm Instagram is a Professional account linked to the correct Facebook Page.
In Gabbi CRM, open Settings → Integrations.
Click Connect under Facebook & Instagram.
Sign in to Facebook, select the correct Page, approve requested access, then click Connect Facebook & Instagram.
Click Sync Leads. Keep Instagram message access enabled.

Open CRM

Use personal Facebook login that manages business Page. Do not create a shared Facebook password for this setup.

WhatsApp Business

Choose existing app, new number, or provider migration.

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Which setup matches you?

Existing app New number Existing provider

Update WhatsApp Business App on your phone before starting.
In Gabbi CRM, open Settings → WhatsApp → Connect your WhatsApp.
Select Connect a WhatsApp Business App.
Enter your business number, review account details, and scan the displayed QR code.
Choose whether to import contacts and up to six months of chat history.

Open CRM

Coexistence keeps existing WhatsApp Business App active alongside Gabbi CRM. Never delete or deregister existing number before choosing setup method.

TikTok messaging

Available for eligible US-registered Business Accounts.

Check eligibility

Business Account registration

United States Other country Not sure

Check TikTok Business Account registration country before connecting. Messaging connection currently requires a US-registered Business Account.

Open CRM

05 APP

Mobile inbox

Install LeadConnector and enable new-message alerts.

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Download onApple App Store Get it onGoogle Play

Install LeadConnector from Apple App Store or Google Play.
Sign in using the same Gabbi CRM email and password.
Select the Gabbi sub-account.
Open App Drawer and choose Conversations.
Open Settings → My Profile → Notifications. Enable mobile alerts for new conversations and messages.
Allow LeadConnector notifications in your phone settings.

06 OK

Run final message tests

Confirm messages arrive and replies return through each channel.

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Send Facebook or Instagram DM from a separate account. Confirm it appears in Conversations and reply. Send WhatsApp message from a separate number. Confirm it appears in Conversations and reply. Lock your phone, send another message, and confirm the LeadConnector notification arrives. If eligible, send TikTok DM and confirm it appears in Conversations.

Open Conversations

Do not finish setup after connection status alone. One real inbound message and one reply prove each route works.

Channel setup complete.

Gabbi inbox is ready for daily use. Keep LeadConnector notifications enabled and reply from Conversations so message history stays together.